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No screenshots more - no help from support

Can anybody help me? I wrote 4 tickets but still no help.
Phone is rooted. 3 weeks before update tell dashboard I need to update.
Connection was lost for more hours eVen if phone was connected.
Support wrote that I need to update. I updated to the version 3.3.214 .
Since this update still problems, no reports, no rooted reports, no Screenshots.
Sometimes , 2 days ago has worked for about 10 hours . Since there for two days only photos of front camera and calls - no any chat no Screenshot

Dragotar

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Hello,

Our developers will check everything for your device and inform you

 

Thank you for waiting

Rita 0 votes
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Im waiting 1 week.
Why does no developer contact me?
1 week no rooted reports
No info, no question's no answers

Dragotar 0 votes
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The same problem for me... Only front camera photos and location is working, no screenshots, no chats, no phone calls... for the last 18 Hours.

I have a request via helpdesk. Still waiting.

gbmario 0 votes
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Hello

The device must be rooted to monitor Whatsapp, Facebook, Snapchat, Skype, Telegram, Instagram, BlackBerry Messenger, Viber messages and Gmail. It is limitation of android system.

Scheduled Screenshots is available for rooted devices in the version above 3.3.207.

How to root: please use refer to this site: http://www.xda-developers.com/root/

Then restart the phone. Sign into the program on the phone. Will be offered to permission, select agree. If necessary, reboot the phone.

Thank you.

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Hoverwatch has bad software update. Since then nothing works. The support gives no help. Can not be extended.
Myaliasname 0 votes
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i got the trial version, all the  screenshots were ok. but once i subscribed and paid screenshots stopped working only thing works Unlock selfie,call log, sms and voice recording...all other stop working..whats the problem

gerald henderson 0 votes
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