I have the same problem.
SU - Superuser - icon visible
I still have no help, why my rooted samsung cannot make and deliver screenshots. all answers from support is no help for me. My phone IS ROOTED.
But this Hoverwatch version 3.3.216 cannot keep this permission.
It cannot HIDE SU - superuser ICON !
This is visible in menu - I gave Permission for Hoverwatch in Superuser -
BUT after this I MUST UNINSTALL Superuser - becuase HOVERWATRCH CANNOT HIDE SUPERUSER ICON!
MAYBE IS THIS the reason, why Hoverwatch 3.3.216 on my rooted Samsung cannot deliver CHATS and SCREENSHOTS
3 months ago I have used version 3.3.207 in the same way, even if SU - superuser WAS UNINSTALLED !!!
Everythig has worked perfect for 2 mothns - all Scrennshots - all chats...
No IT IS UNUSABLE
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