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Purchased a Subscription but account still in Trial Mode

I purchased a subscription thinking that an account will be created once the payment goes through which wasn't the case. Now I have created an account with the same email I used for payment and it says the subscription is a Trial when a year was purchased.

Emailed support and have not heard anything back.

Can anyone help?

Itsupport

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Assistance request notification order #11745922

Hi Hoverwatch Team,

On 26-Jun-17 I purchased hoverwatch with notification order #11745922. But now also my account does not activated.

Still now I got some popup like buy now.

Could you please check and advise when this will be resolve.

I need my account activate immediately.

Pls assist me on this urgent basis.

My hoverwatch mail id : viddhin@gmail.com

Regards,
Viddhin

Viddhin 0 votes
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Hi,

Same issue for me here.

still trial mode after purchase completed !

Thanks !

First paypal bill no was not linked with my account : 10884468

Second one didn't receive yet by paypal but was linked with hoverwatch account

hey 0 votes
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