I totally agree with you! Their customer service is no good. They never respond here and when you send them a direct request, they copy and paste answers no matter what you ask. I don't even think they read the entire request.
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The point of posting
What is the point of posting any of this if nobody's questions get answered? I don't see anyone trying be of service or give any support. So I guess I am requesting an actual customer service feature
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Does anyone know of any other apps or programs similar to this one?