English (US)
Čeština
Deutsch
Español
Français
Magyar
Italiano
Nederlands (Nederland)
Polski
Português
Română
Slovenčina
Türkçe
Submit a request
Sign in
Hi. How can we help?
Use the search or click on the issue below.
Installation Guides
How to Install Hoverwatch for Android
How to Update Hoverwatch for Android
How to Install Hoverwatch for Windows
How to Install Hoverwatch for Mac
Purchase
Problem with payment
Purchase for wrong email. What to do?
Additional installation instructions
Samsung
Sony and Asus
Xiaomi
Huawei and Honor
Guide for Samsung Android 11
Guide for Samsung Android 10
See all 9 articles
Logs stopped | No Call Recordings
Logs stopped. How to fix?
No call recordings. How to fix?
No logs after program installation or purchase
Changing settings | Subscription
How can I change the monitored device after a purchase?
How do I change my e-mail?
Are there versions for iOS or Windows Phone?
How do I cancel my subscription?
Solving problems
Restoring permissions for the Hoverwatch app
How to turn on geolocation on Android
I do not see SMS from short numbers
Found a typo or a problem on the website?
Open, hide Hoverwatch & notifications
How to open a hidden Hoverwatch program on Android phone
How to hide Hoverwatch icon
How to supress the cast notification
How to disable Permission usage monitor notifications
Hoverwatch Viewer
How to view logs on your Android mobile
How to change the Viewer's settings
Configuring log collection on an observed device
Disable antivirus
How to disable "Online virus scan" on Huawei
How to install Hoverwatch for Windows if your system has antivirus
Solving a problem with Bitdefender antivirus
How to disable "Play Protect" Google service?
Removal instructions
How to Uninstall Hoverwatch for Android
How to Uninstall Hoverwatch for Windows
How to Uninstall Hoverwatch for Mac
How to remove the device or account completely?